Here is some information about Carl and Bottom-line Ownership and Management Services ™ (BOMS).
Sections on This Page:Been There, Done That:
While
the General Manager of an
Aussie importer, exporter, manufacturer,
retailer, wholesaler and service centre, with ~ AU$1,000,000 annual
turnover and 13 staff, Carl:
- Achieved a 50% increase in domestic retail sales revenues, during a 3-year industry-wide down-turn.
- Organised changes to Australia's vocational training standards, to the company's own benefit.
- Improved internet-based sales, through enhancements to the company website.
- Enhanced brand recognition, by producing editorial content and obtaining free ads in a leading industry magazine.
- Improved bottom-line profitability, through cost/revenue analysis of the entire product line.
- Expanded brand recognition, by managing relevant logistics and activities at major European trade expos.
- Enhanced the owners’ strategic position, by doing the first cost/revenue analysis for each business section.
- Personally recovered nearly 50% of a then-recently-abandoned ~ AU$13,000 “bad debt”.
- Successfully defended the firm against a small-claims-tribunal suit.
- Reduced major business survival risks, by detecting and fixing faulty computer backup and database systems.
- Ensured compliance with tax laws, plus minimised disruptions and loss, by managing the firm's conversion to Australia's new GST system.
While
the General Manager of an Aussie
manufacturer, wholesaler and
retailer, with ~ AU$10,000,000 annual turnover and 60 staff, Carl:
- Increased peak output capacity by 50%, by managing the installation of additional production equipment.
- Reduced equipment maintenance costs by ~ 25%, and improved average downtime from > 10% down to < 2%, by in-sourcing maintenance.
- Improved owners’ strategic planning, by initiating a quantitative analysis of sales patterns.
- Negotiated continued receipt of goods and services from suppliers, in spite of payment delays and failures that were beyond my control.
- Maintained goodwill, by personal appearances and press releases to the media, and other public relations activities.
- Maximised company viability, by identifying and raising various concerns of business practices.
And
other achievements during an
interesting and adventurous life:
- Lecturer/tutor in computing and/or business in the private sector, TAFE sector, and university sector.
- Operating room (surgical theatre) and intensive care (HDU) technician.
- Military radio intelligence clerk.
Hard-won Qualifications:
1995 - Master
of Arts,
Public Policy (efficiency focus)
1992 - Graduate Diploma, Education - Post-Secondary
1983 - Bachelor of Science, Business Administration (management focus)
1979 - Associate of Arts, Operating Room (i.e. surgical theatre) Technology
2005 - Certificate level IV, Assessment and Workplace Training
1998 - Certificate level IV, Small Business Management
(Plus first aid, health, safety, and emergency management training)
1992 - Graduate Diploma, Education - Post-Secondary
1983 - Bachelor of Science, Business Administration (management focus)
1979 - Associate of Arts, Operating Room (i.e. surgical theatre) Technology
2005 - Certificate level IV, Assessment and Workplace Training
1998 - Certificate level IV, Small Business Management
(Plus first aid, health, safety, and emergency management training)
Professional Memberships (at various times and levels):
Victorian Employers Chamber of Commerce and Industry
Whitehorse Business Group
Ringwood Chamber of Commerce and Industry
Australian, American, and New Zealand Mensa
Australian Institute of Management
Australasian College of Health Service Management
Australian Computer Society
Association for Computing Machinery (U.S.A.)
New Zealand Institute of Management
New Zealand Institute of Health Management
Project Management Institute of New Zealand
Institute of Public Administration New Zealand
New Zealand Institute of International Affairs
Association of Surgical Technologists (U.S.A.)
Whitehorse Business Group
Ringwood Chamber of Commerce and Industry
Australian, American, and New Zealand Mensa
Australian Institute of Management
Australasian College of Health Service Management
Australian Computer Society
Association for Computing Machinery (U.S.A.)
New Zealand Institute of Management
New Zealand Institute of Health Management
Project Management Institute of New Zealand
Institute of Public Administration New Zealand
New Zealand Institute of International Affairs
Association of Surgical Technologists (U.S.A.)
A Brief History:
(Carl in 2006) Carl
loves
Australia,
and
will spend the rest of his life here. His early
schooling was in Los Angeles and Idaho. Then he
served in radio intelligence with
the U.S. military during the Vietnam war, stationed in Japan
and Arizona. He then studied and worked in surgical theatre and
intensive care technology, in the western states of the USA. He
followed this by an Honour's in commerce, in America's northwest,
then work (and teaching) in computing
in Australia. After 22 years in Oz, including a Master's in public
sector efficiency, and being the GM (detailed above) of two
manufacturing firms, he spent 4 & ½ years in New Zealand.
While there, Carl saw how nearly every Kiwi
organisation needed to adopt world standards of management style and
workplace culture. In May 2010 Carl started Bottom-line Ownership
and Management
Services ™ there. But he then discovered the Kiwi
reluctance to embrace overseas norms.
(Evidence now points to that as a major cause of their economic
woes.) In September 2011 Carl relocated BOMS to Melbourne,
Australia. (Carl
in 1997)